User Account Guides
Explore these step-by-step guides to troubleshoot account access, password, and security issues.
Reset Passwords
Steps to reset forgotten or expired passwords securely.
Set Up Multi-Factor Authentication (MFA)
Enable MFA to protect your Microsoft account and devices.
Unlock a Locked Account
Follow these steps if your account has been locked or disabled.
Microsoft Account Self-Service
Manage your own account recovery and IT admin options.
Update Profile & Contact Information
Edit your personal details and ensure your contact info is up to date.
Manage Security Alerts & Sign-ins
View recent sign-ins and adjust your account security notifications.