Power Issues – Computer Won’t Turn On
If your computer doesn’t power on, shows no lights, or shuts off immediately, it may be due to a faulty power source, battery, PSU, or motherboard. Use this guide to isolate whether the issue is electrical, hardware-related, or software-driven.
💡 Applies to: Windows desktops and laptops (Windows 10 & 11).
🔌 Step 1: Verify Power Connections
- Check that your power cable is firmly connected to the wall and the computer.
- Try another outlet or surge protector.
- If using a desktop, confirm the switch on the Power Supply Unit (PSU) is in the “On” position (| symbol).
- Check for indicator lights on the motherboard or charging LED on a laptop.
⚡ Step 2: Perform a Power Reset
- Unplug the computer (and remove the battery if removable).
- Hold the power button for 15–20 seconds to discharge any static power.
- Reconnect the power cable and try turning it on again.
- This can resolve startup power latch issues, especially after power surges.
🔋 Step 3: Laptop-Specific Checks
- Test the laptop charger on another device (if compatible), or use a multimeter to check voltage output.
- Inspect the charging port and cable for frayed wires or bent connectors.
- If the laptop powers on only with the charger, your battery may need replacement.
- Try booting with just AC power (remove the battery if removable).
🧰 Step 4: Desktop Power Supply (PSU) Tests
- Check for any movement in the fans when pressing the power button.
- If fans or lights flicker briefly then stop, it’s likely a PSU or motherboard issue.
- Use the “Paperclip Test” on the PSU:
- Disconnect the PSU from the motherboard.
- Bridge the green wire (PS_ON) and any black (ground) wire on the 24-pin connector using a bent paperclip.
- If the PSU fan doesn’t spin, it’s faulty and needs replacing.
🧩 Step 5: Inspect for Physical or Electrical Damage
- Look for burnt smells or visible scorch marks near power ports or cables.
- Check for bulging or leaking capacitors on the motherboard.
- If there was a power outage or surge, a surge protector or PSU fuse may have blown.
⚙️ Step 6: BIOS/UEFI Reset (if system powers but doesn’t boot)
- Unplug your PC and remove the CMOS battery for 30 seconds, then reinsert it.
- This resets BIOS settings that might prevent power-on.
- For laptops, locate the small reset pinhole (check manufacturer’s site) and press it with a paperclip for 10 seconds.
🧱 Step 7: Motherboard and Component Testing
- Remove all nonessential components (extra RAM, GPU, drives) and try booting with only CPU, one RAM stick, and PSU.
- If the system powers on in this minimal state, reconnect components one by one to isolate the issue.
- If no power even with minimal components, your motherboard or PSU likely failed.
🧠 Step 8: Windows Power Settings (for intermittent power issues)
- Go to Control Panel → Power Options.
- Select Balanced or High Performance.
- Click Change plan settings → Change advanced power settings.
- Under Processor power management, ensure the minimum is 5% and maximum is 100%.
- Disable Fast Startup under Power Options → Choose what the power buttons do.
✅ If your PC powers on after a reset or cable reseat, the issue was likely minor.
Persistent failures point to a bad charger, PSU, or motherboard, which may require service or replacement.